Public Services

About us

The City of Clermont Public Services Department provides various levels of management and maintenance to public access areas with the City of Clermont. 

Public Services provides sanitation, water service, wastewater collection and treatment services in addition to reclaimed water production and distribution services to our utility customers.  We operate and maintain water wells, wastewater lift stations and the wastewater treatment plant and oversee the Cross Connection Control Program (Backflow) and the Fats, Oils and Grease Control Program. 

The Department’s service area covers 63 square miles and includes about 230 miles of water lines, 210 miles of sewer lines, 48 miles of stormwater lines, 70 lift stations, eight wells and one wastewater treatment plant. 

In addition to providing utilities, the department is comprised of many divisions that maintain all of the City owned facilities, parks, streets and properties.  We also maintain in house all of the city owned vehicles and equipment.  Please visit our divisions to see what we do or how we can help you. 

Our goals are to protect the health and well-being of our residents and employees while providing them with a clean, safe and enjoyable city. As well as to be a model utility provider by providing high quality drinking water and dependable service to all of our customers in a financially responsible fashion.


  • Construction 
  • Facilities Maintenance
  • Fleet Maintenance
  • Grounds Maintenance
  • Sanitation
  • Sewer Collections
  • Stormwater
  • Transportation (Street Maintenance)
  • Water Distribution
  • Water/Wastewater

Important Contact Information

To report a water or sewer problem, call Utilities at 352-241-0178. After hours, call Utilities at 352-241-0178 and select option 3 for the “Emergency Only” answering service.

To report issues with the roads or parks please call 352-394-7177, Monday through Friday – 8 am to 5 pm. 

For utilities locate information, contact Sunshine State One-Call of Florida at 811 or The Sunshine811 website.


Security is everyone's responsibility. We all must work together to help protect our utilities. If you see anything suspicious, such as vehicles not marked as City of Clermont or police around any of the City's wells, water towers, or lift stations, please contact the police department at 911. Also, notify the police department if you see anyone putting anything into a manhole, the sewer, or a fire hydrant.

For more information on water security visit the Homeland Security website.


On your cell phone dial Number DEP. Callers can also report environmental crimes to the Environmental Crimes Hotline at the State Warning Point by calling 877-272-8335 or 1-877-2-SAVE-FL. The Florida Department of Environmental Protection needs your help safeguarding our environment.

Crimes such as illegal plant harvesting, improper or illegal disposal of hazardous waste, and indicators of possible environmental crimes include:

  • Containers or drums that appear to be abandoned, especially if they are corroded or leaking
  • Discolored, stressed or dying plants
  • Visible sheens on the ground or in the water
  • Foul smelling or strange looking emissions in the air

Citizens should also be aware of odd activities, such as:

  • A truck dumping materials into a manhole or sewer drain.
  • A truck unloading drums at odd hours or in odd places.
  • A person burying drums on business or residential property.